Last updated: (12-08-2024)

At HNR Global Auto Parts, we respect your privacy and are committed to protecting the personal information you provide when using our website or purchasing our products. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

 

Information You Provide to Us

When you create an account, place an order, contact us, or use certain features of our website, we may collect information such as:

* Full name
* Billing and shipping address
* Email address
* Phone number
* Order and transaction details
* Information you provide when contacting customer support

Payment information is handled through secure third-party payment providers as described below.

 

Information Collected Automatically

When you browse our website, certain technical information may be collected automatically, including:

* IP address
* Browser and operating system information
* Device type
* Website pages visited
* Date, time, and duration of visits
* General website usage and interaction data

This information helps us understand how visitors use our website and improve its performance and functionality.

 

How We Use Customer Information

We may use the information we collect to:

* Process and fulfill orders
* Arrange shipping and delivery
* Send order confirmations and updates
* Respond to customer inquiries and support requests
* Manage returns, refunds, and replacements
* Improve our products, website, and services
* Detect and prevent fraud, unauthorized activity, and security threats
* Comply with applicable legal and regulatory requirements
* Send promotional communications where permitted and where you have provided the appropriate consent

 

Payment & Transaction Security

Payments made through our website may be processed by secure third-party payment providers.

We do not intentionally store your complete credit or debit card number on our own systems. Payment information is handled according to the applicable payment provider’s security practices and privacy policy.

 

Cookies & Similar Technologies

Our website may use cookies and similar technologies to help provide a better browsing experience.

Cookies may be used to:

* Remember preferences and settings
* Keep website features functioning properly
* Understand website traffic and visitor behavior
* Improve website performance
* Support analytics and website functionality

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

 

Sharing Information With Service Providers

We may share necessary information with trusted third parties when required to operate our business and fulfill your requests.

These may include:

* Payment processing providers
* Shipping and delivery providers
* Authorized distributors and fulfillment partners
* Website hosting and technology providers
* Analytics and performance services
* Customer support and communication providers

We only provide information that is reasonably necessary for the relevant business purpose. Third-party service providers may have their own privacy policies governing how they handle information.

 

Order Fulfillment & Authorized Distributors

Some products purchased through our website may be fulfilled and shipped directly by authorized U.S. distributors, including *Essendant and Ingram Micro*.

When necessary to fulfill an order, process a return, arrange delivery, or resolve a customer service issue, relevant order and shipping information may be shared with the applicable distributor or fulfillment partner.

 

Protecting Your Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, loss, or disclosure.

However, no internet-based service, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted or stored online.

 

How Long We Keep Information

We retain personal information for as long as reasonably necessary to provide our services, fulfill transactions, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.

When information is no longer required, it may be securely deleted or anonymized where appropriate.

 

Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

* Request access to personal information we hold about you
* Request correction of inaccurate information
* Request deletion of certain information
* Opt out of certain promotional communications
* Request information about how your data is used or shared

To make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before processing certain requests.

 

Marketing Communications

If you receive promotional emails from us, you may unsubscribe at any time by following the unsubscribe instructions included in the communication.

Please note that even if you opt out of promotional messages, we may still send important transactional communications related to your orders, payments, shipping, returns, or account.

 

Children’s Privacy

Our website is not intended for children who are not legally permitted to use online shopping services. We do not knowingly collect personal information from children without appropriate authorization.

 

Third-Party Websites

Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party service before providing personal information.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, or applicable requirements.

Any updated version will be posted on this page with a revised effective or updated date.

Contact Us

If you have questions about this Privacy Policy, your personal information, or a privacy-related request, please contact:

 

📧 Email: support@hnrglobalautoparts.com
🌐 Website: https://hnrglobalautoparts.com/

🕒 Monday–Friday, 9AM – 5PM (EST)